Can I change my order or its delivery afterwards?

Delivery of products in stock starts within 24-48 hours on business days. If you want to change your order, please contact our customer service immediately by email at customercare.eu@acon24.com. If your order has not left our warehouse yet, we can cancel it and process a full refund if requested or we may be able to modify it.

If the order has already left from our warehouse for the transport company, please note that you may incur additional costs regarding with the product return, delivery address change or storage by the transport company. ACON has the right to invoice the customer afterwards for any additional transport or storage costs.

In case the order has already been shipped our return policy applies. You can find our return policy here: https://www.acon24.com/pages/customer-service.