What things affect the spring warranty?

All springs must be properly installed and used. The springs are not designed to be placed crossed as it can stretch the springs faster and damage the trampoline mat fasteners and the frame. Crossed springs will also damage the spring coating leading to premature rusting. The safety pad should be in place as it protects not only the jumper but also the springs.

The warranty does not cover spring stretching due to normal service life or stretch due to snow loads.